shipping

cosy elephant generally delivers within Germany, to foreign countries of Europe, to the United States of America and to Canada. Partners in transportation are Deutsche Post, DHL, DPD and GLS. Delivery time in Germany is about 1-3 working days.

Our parasol stands and our stone elephant sculptures are currently only shipped within Germany and to Austria by a local freight company. Shipping time of these products is about 7 to 10 days. Within your order process please add your telephone number which we may forward to the freight company in order to confirm appointment for delivery with you. For shipment of these products to other countries please contact us at shop@cosy-elephant.de and we will be happy to work out an arrangement for you.

For detailed information in which countries we ship all our other products and more information on shipping costs please see our following chart. If you do not find your desired country for delivery please contact us with the products and amount you wish to order and the country you would like to have it delivered to shop@cosy-elephant.de and we will be happy to assist you.

All prices apply for orders to the maximum of 1.000€.

After receiving your payment your ordered products are ready for shipping within 1-2 days. For delivery times other than Germany please also check the information below.

click and collect: You may also pick up your paid order at our office in Munich. By choosing the shipping option „click & collect“ please leave a message with your desired pickup times. We will get back to you with appointments for pick up. For a quick coordination of pickup time, it helps giving us your telephone number.

shipping and handling fees for our delivery zones:

Germany  3,90€  free shipping for orders from   49€ 
Austria  8,90€ free shipping for orders from   79€ 
Switzerland+Great Britain (excl. Channel Islands) 15,90€ free shipping for orders from   99€ 
zone 1  8,90€ free shipping for orders from   79€ 
zone 2 19,90€ free shipping for orders from 109€ 
zone 3 35,90€ free shipping currently not available

Switzerland:

for shipping and handling to Switzerland we recommend the services of MeinEinkauf.ch. Please see MeinEinkauf.ch for more information. Customs handling and shipping is taken care for you by MeinEinkauf.ch for a small service fee.

countries zone 1: Belgium, Bulgaria, Denmark (excl. Faroe Islands and Greenland), Estonia, Finland (excl. Aland Islands), France (excl. overseas territories), Greece (excl. Mount Athos), Ireland, Italy (excl. Livigno and Campione d´Italia), Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (excl. overseas territories), Poland, Portugal, Romania, Sweden, Slovakia, Spain (excl. Canary Islands, Ceuta and Melilla), Czech Republic, Hungary, Cyprus (excl. North Cyprus)
delivery time: 2-10 working days

countries zone 2: Aland Islands, Andorra, Albania, Belarus, Bosnia-Herzegovina, Faroe Islands, Georgian Republic, Gibraltar, Greenland, Island, Channel Islands, Canary Islands, Liechtenstein, North-Macedonia, Montenegro, Norway, , San Marino, Serbia, Turkey (incl. North Cyprus), Ukraine, Vatican City, Russian Federation
delivery time: 3-15 working days

countries zone 3: Canada, United States of America
delivery time: 8-15 working days

We also try to meet our environmental standards within online trading and therefore always look for possibilities of recycling. Due to the fact of increasing numbers in online shopping in Germany wastage of cardboard packaging and other packaging materials, which just end up in the trash can,  also tend to increase. We collect and store reusable packaging material and use it for any new delivery. In case you have well preserved packaging material which you would like to leave with us please feel free to contact us at shop@cosy-elephant.de

payment:

Payment options are prepayment by bank transfer and PayPal Plus (incl. credit card payment without own PayPal account; only in countries approved by Paypal).

We ask for your understanding that we can only ship the goods after confirmed receipt of payment.

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