*** only valid during the lockdown until probably Jan10th 2021: ***
Due to the general regulations and restrictions within the current Corona Pandemic lockdown, we are unfortunately currently unable to offer free pickup in Munich at our offices. Alternatively, we offer a free delivery within Munich for certain postal codes from an order value of € 25,-. To coordinate the delivery day and delivery time, it is mandatory to provide a phone number in the order form. The delivery takes place only after receipt of payment. This delivery is contactless, however, only with personal receipt by the customer or authorized person and cannot be left in the stairwell, terrace or other storage places.
The free delivery during the lockdown within Munich is only valid for the following postal codes:
80634 – 80639
80333 – 80339
80797 – 80799
If you have any questions about deliveries in Munich outside of these postal codes, please contact us using the contact form or call 089-38593999.
All other delivery services, as described below, remain valid.
cosy elephant generally delivers within Germany, to foreign countries of Europe, to the United States of America and to Canada. Partners in transportation are Deutsche Post and DHL. Delivery time in Germany is about 1-3 working days.
Our parasol stands and our stone elephant sculptures are currently only shipped within Germany and to Austria by a local freight company. Shipping time of these products is about 7 to 10 days. Within your order please note your telephone number which we may forward to the freight company in order to confirm appointment for delivery. For shipping of these products outside Germany please contact us at firstname.lastname@example.org and we will be happy to work out an arrangement for you.
For detailed information in which countries we ship all our other products and more information on shipping costs please see our following chart. If you do not find your desired country for delivery please contact us with the products and amount you wish to order and the country you would like to have it delivered to email@example.com and we will be happy to assist you.
All prices apply for orders to the maximum of 1.000€.
After receiving your payment your ordered products are ready for shipping within 1-2 days. For delivery times other than Germany please also see information below the different countries.
You may also pick up your paid order at our office in Munich. By choosing the shipping option „pick up“ please note your desired pick up times within your order. We will get back to you with appointments for pick up.
shipping and handling fees for our delivery zones:
|Germany||3,90€||free shipping for orders from 49€|
|Austria||8,90€||free shipping for orders from 79€|
|Switzerland||12,90€||free shipping for orders from 99€|
|zone 1||8,90€||free shipping for orders from 79€|
|zone 2||16,90€||free shipping for orders from 109€|
|zone 3||35,90€||free shipping currently not available|
delivery time: 2-10 working days
countries zone 3: Canada, United States of America, Russian Federation
delivery time: 8-15 working days
We also try to meet our environmental standards within online trading and therefore always look for possibilities of recycling. Due to the fact of increasing numbers in online shopping in Germany wastage of cardboard packaging and other packaging materials, which just end up in the trash can, also tend to increase. We collect and store reusable packaging material and use it for any new delivery. In case you have well preserved packaging material which you would like to leave with us please feel free to contact us at firstname.lastname@example.org
Orders placed for Germany and countries with Euro may be paid in advance by bank wire, with your Visa or Mastercard (with PayPal directly without registration and account) or with your PayPal account. We appreciate your understanding that your order can only be shipped after receiving confirmed payment.
For orders for all other countries we currently offer payment with your Visa or Mastercard (with PayPal directly without registration and account) or with your PayPal account.